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Privacy Policy

Thank you for visiting our website.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.FlowersDeliveryNYC.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

Our goal is to better provide you with a variety of products and services and therefore and optimized experience while you are using in our Site. Therefore, we may collect some information about you on our Site. When you visit the Site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to this Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We may collect Device Information using different technologies, including:

    – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we may collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.  We refer to this information as “Order Information.” Your credit card information is secured by PayPal which we selected as our partner to process payments for purchases on this website.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We may use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we may use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We may use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use WooCommerce to power our online store and PayPal for our secure payment getaway.

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

OPT-IN COMMUNICATIONS

We may provide the opportunity to communicate with our preferred customers via email on a weekly or monthly basis to ensure access to our best deals and promotions sitewide. You will receive these offers as a preferred customer if you have agreed to participating by doing any of the following:  signed up for email, submitted a sweepstakes entry. We respect your right to opt-out of receiving said messages. You can do so by selecting the unsubscribe link in the footer of any email, sending an email

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browseWho we share your data with

YOUR RIGHTS

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 18. We do not knowingly collect or sell any information from children, as defined by applicable law, without parental consent or as otherwise permitted by applicable law.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

SECURITY MEASURES

From You Flowers Web Site is protected by an SSL Security Certificate. Our customers can be assured that their personal information is safe.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].

If, at any time, you choose not to accept the terms of this Privacy Policy, you should not access or use this Site and the services and products offered through this Site. Please continue reading below for information on how we use and disclose personal information.